Measuring ChatGPT impact on work dynamics

Shakked Noy & Whitney Zhang (2023). Experimental Evidence on the Productivity Effects of Generative Artificial Intelligence

Summary

The 2023 paper by Shakked Noy and Whitney Zhang, "Experimental Evidence on the Productivity Effects of Generative Artificial Intelligence," presents groundbreaking insights into the impacts of ChatGPT on productivity in professional writing tasks. Their study, conducted on a survey platform, involved 444 college-educated professionals from various fields such as marketing, human resources, and data analysis, engaging them in realistic, occupation-specific writing tasks.

The experiment revealed that exposure to ChatGPT significantly enhanced productivity. Notably, the time taken on tasks dropped by 40%, while the quality of outputs, as assessed by grades, increased by 18% for the group using ChatGPT. This productivity boost was largely attributed to ChatGPT's output, as most participants chose to submit the AI-generated content

To view this content and more, subscribe to one of our plans.

In addition to our personalized value services, our plans for companies provide your HR professionals with access to specialized work groups in different disciplines, participation in all the activities on our calendar, and the resources of our knowledge repository, among which include opinion pieces, exclusive trend reports, and summaries of academic research translated into company language.

Plan
Curiosity
Recommended for HR teams of between 5 and 20 people.
Subscribe
Plan
Pioneer
Recommended for HR teams of between 15 and 100 people.
Subscribe
Plan
Exploration
Recommended for HR teams of more than 100 people.
Subscribe
Plan
Horizons
For more complex organizations.
Subscribe

Already Registered? Log in here