The ‘Undercover Boss’ and the golden opportunity for Internal Communications

I am sure you know the reality show “Undercover Boss”. A CEO works in disguise alongside employees to reconnect with what is going on in the business. The CEO gets surprised about the reality in the company, and often decides to do whatever possible to change the reality in both the short- and long term. Is “Undercover Boss” just a reality TV show – or does “Undercover Boss” displays the unpleasant truth about how disconnected CEOs are from what happens in their companies? I am convinced of the latter, and I believe this is the golden opportunity for Internal Communications (IC) professionals to move the needle inside their companies. Water Melons, Mums, and the illusion of the org chart Firstly, let me share a few organizational insights with you that I believe will convince you of the same.